Support — Mid-Sprint Changes for Jira

How to get help with Mid-Sprint Changes for Jira, from Cairnscope.

Contact

Email support@cairnscope.com. That is the fastest way to reach us.

For general questions about Cairnscope, you can also write to hello@cairnscope.com.

Please include:

your Jira site URL (for example, yourcompany.atlassian.net)
what you were trying to do
the exact JQL, or which sprint the gadget was set to
any error message, in full
roughly when it happened

Do not send passwords, API tokens, or screenshots that show secrets.

How to use the app

Open the in-app how-to in Jira: go to Apps, then Mid-Sprint Changes for Jira. You can also open it from the gadget link “How to use this in JQL.”

The page fits on one screen. It has three examples you can paste into issue search or a saved filter, and a Details section for edge cases.

FAQ

How do I see issues added after a sprint started? Paste this into issue search (switch to JQL) or a saved filter:

issue in addedAfterSprintStart("Sprint name")

Use the sprint’s name or number. If two sprints share a name, add the board number as a second argument, or use the sprint number.

How do I see issues removed from a sprint after it started?

issue in removedFromSprint("Sprint name")

How do I find issues in sprints that started between two dates?

issue in sprintStartedBetween("2026-01-01", "2026-01-31")

Dates without a time use the Jira site time zone.

What is the difference between committed and added? Issues already in the sprint when it started are committed. They do not count as added. An issue counts as added only if it entered the sprint after the start. An issue added mid-sprint and later removed appears in both lists.

How do I add the dashboard gadget? On a dashboard, choose Add gadget, search for “Sprint scope change,” add it, pick a sprint, and save. That is the only setup step.

Why does the first look at a sprint take a minute? The app builds that sprint’s history on first use. You will see a short “building” message. Refresh shortly. After that, saved filters usually update within about a minute.

Who can see the issues? You only see issues you can already view in Jira. The gadget reads as you. Other people do not gain access through the app.

Does any data leave Atlassian? No. The app runs on Atlassian. It stores only Jira IDs, sprint metadata, and function arguments. It does not store names, emails, or account IDs. “Who” is read live, under your permissions. See our privacy policy.

A sprint has more than 1,000 mid-sprint changes. The function will explain how to narrow the search, or how to page through results 1,000 at a time. Add a project clause, or pass a page number as the third argument.

A result looks wrong for a sprint that started before we installed the app. If a sprint was started before install and its start date was set earlier than the real start, an issue placed before the real start can show as added. Use the sprint number if a name is ambiguous, and write to support@ if you think a live sprint is misclassified.

Is the app free? Yes, it is free to install. If a paid plan is introduced later, sites with 10 or fewer users will stay free.

Security issues

Email support@cairnscope.com with a description of the issue. Do not share exploits in a public place.

Legal

Customer terms: https://cairnscope.com/eula