Privacy policy — Cairnscope
Effective date: November 16, 2026
Who is responsible
This policy is issued by Conner Pierce, trading as Cairnscope (“Cairnscope,” “I,” or “we”).
Cairnscope — not Atlassian — is responsible for the privacy, security, and integrity of End-User Data that this Marketplace app or the cairnscope.com website processes, as required by the Atlassian Developer Terms.
Contact: support@cairnscope.com or hello@cairnscope.com.
This policy covers:
- Mid-Sprint Changes for Jira, a Forge app listed on the Atlassian Marketplace
- the Cairnscope website at cairnscope.com, including support and legal pages
It does not cover Atlassian products, or any other site we link to.
What the app stores
Mid-Sprint Changes for Jira runs on Atlassian. No app data leaves the Atlassian platform.
The app stores only:
- Jira issue IDs and sprint IDs
- sprint metadata (sprint name, state, start, end and completion dates, and the origin board's ID and name)
- function arguments typed into JQL (for example a sprint name or a date range)
- the Sprint field ID
- operational locks and timestamps used to build and refresh sprint history
This data is stored in Atlassian-hosted Forge storage for your Jira site, in the same location as that site, so the app inherits the site’s data residency. Cairnscope does not keep a separate copy, and does not operate its own servers for the app.
The app does not store names, email addresses, or account IDs.
The gadget may show a “Who” column (the person who added or removed an issue). That name is read live from Jira, under the viewing user’s permissions, each time the gadget is shown. It is not written to app storage.
Gadget configuration (which sprint you picked) is stored by Jira, not by Cairnscope.
App logs may include issue IDs, sprint IDs, event types, and payload key names. They do not include names, emails, or account IDs. Logs stay on the Atlassian platform.
What the app uses that data for
The stored identifiers and metadata are used only to:
- answer JQL functions (
addedAfterSprintStart,removedFromSprint,sprintStartedBetween) - show mid-sprint adds and removes in the dashboard gadget
- keep saved-filter results up to date
We do not use this data for marketing, profiling, or advertising. We do not sell it. We do not share it with third parties. Atlassian hosts the platform the app runs on.
What we collect on the website and by email
If you email support@cairnscope.com or hello@cairnscope.com, we receive the address you send from, your message, and any attachments, so we can reply.
The site uses no cookies or analytics beyond what the host needs to serve pages.
We do not ask you to create a Cairnscope account to use the app.
Where data is stored
App data is stored only in Atlassian Forge storage, in the region of the host Jira site. The country or countries are those of that site’s data residency settings, not a location Cairnscope chooses separately.
Support email is received at the inboxes we use to read support@ and hello@cairnscope.com.
How long we keep it
While the app is installed, stored app data is kept so the functions and the gadget work.
When the app is uninstalled, Atlassian soft-deletes that Forge storage and retains it for 28 days, then deletes it permanently. During that window Cairnscope cannot read the data. If you reinstall and want the previous index restored, contact us within 21 days; we will only ask Atlassian to relink it with your consent.
Support emails are kept only as long as needed to resolve your request and any follow-up, and in any event for no longer than 12 months.
Your choices and rights
You can stop the app’s processing by uninstalling it from your Jira site.
You can choose not to add the gadget, and you can remove it at any time.
Depending on where you live, you may have the right to ask for access to, correction of, or deletion of personal data we hold, or to object to or restrict certain processing. The app does not store names, emails, or account IDs. To make a request, email support@cairnscope.com. We may need to confirm the request with a site admin when it concerns a Jira installation we do not control.
If we cannot fulfill a request (for example, because the data lives only in your Jira site, or because Atlassian holds a soft-deleted copy we cannot read), we will say so and point you to the appropriate admin or Atlassian path where we can.
Children
The app and website are not directed at children. We do not knowingly collect personal data from children.
Security
App data is stored and transmitted on Atlassian’s Forge platform. We do not store app data on Cairnscope-operated disks. We do not use personal access tokens, user passwords, or shared secrets to call Jira. For a security issue, email support@cairnscope.com.
If we become aware of a breach that applicable law requires us to report, we will notify affected customers and regulators as required.
If we learn of a security incident or critical vulnerability affecting the app, we will notify affected customers and Atlassian without undue delay.
International transfers
Cairnscope does not transfer app data off the Atlassian platform. Any cross-border storage of app data follows the Jira site’s data residency settings.
Changes
If this policy changes in a material way, we will update this page and the date above, and we will notify end users and Atlassian as required by the Atlassian Developer Terms.
Contact
Cairnscope (Conner Pierce, sole proprietor)
Email: support@cairnscope.com or hello@cairnscope.com